 .htaccess guidance
.htaccess is a special Apache file that tells your website how to function. You can edit the...
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3rd Party Scripts, common problems
Fantastico Installation Problems: If Fantastico says you cannot install more than one script to...
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About reseller WHM
We provide all resellers with a limited WHM. These limits help us control what actions the...
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About root WHM
We provide a full WHM with root access for all dedicated owners. All WHM users have: the tools...
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Accessing Web Disk
Watch the video tutorial. Web disk (also known as Web Dav) is a drag-and-drop interface which...
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Apache Directives for .htaccess
Here is a list of the Apache Directives you can use in the .htaccess file. AddCharSet: Maps...
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Apache Error Logs
When you check the error logs, you can see many things. Some things you can ignore: File does...
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Apache Handlers, running html as php
What if I don't want to use .shtml? Apache handlers allow you to control what Apache will do...
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Apache modules that are on all of our shared servers
core.c mod_authn_file.c mod_authn_dbm.c mod_authn_dbd.c ...
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Apache mod_rewrite and examples
What is mod_rewrite? Mod Rewrite allows you to change the URL that everyone sees when they visit...
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Application Paths - What is the path to ...?
Here is a list of commonly used paths: The webroot path is /home/username/public_html The path...
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Bandwidth pro
Bandwidth is the amount of data that can be transferred to and from your account in one month....
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Branding
This feature allows reseller and dedicated owners to brand your cPanel. This means you can create...
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Can I change the server clock or time zone?
The server clock is set to Central Standard Time. You cannot change the server time. You can...
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Can I password protect directories?
To password protect directory: Wait! Why read this when you can watch the movie tutorial here....
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Can I speak to an administrator?
The administrators are only available through the ticket system. You cannot speak to that person...
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Can I use my account and my site even though my domain name hasn't propagated yet?
Yes, you can use your website without a domain name. We provide you a temporary URL in your...
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CGI center
The following CGI Scripts are pre-installed and ready to use on your account: Simple CGI...
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CGI Troubleshooting
The mother of all errors, knowing what the file permissions need to be is critical for your PERL...
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Changed Package, but customer's new settings are not showing up
Editing a hosting package may not edit the sites that are already on the package. To get your...
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Changing your cPanel style.
Watch the movie tutorial here. Login to cPanel and click Change Style. Click the...
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Commonly used port numbers
CPANEL cPanel uses port 2082 and secure port 2083 WHM uses port 2086 and secure port 2087...
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Compressed Files rar zip tar.gz
Our servers can extract .zip and .tar.gz files. Our servers will allow you to upload .rar...
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cPAddons
CPaddons is no longer available, as it's outdated and depreciated. You will need to use...
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Creating a URL redirect.
Watch the movie tutorial here. Login to cPanel and click the Redirects icon. Leave...
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Custom error pages
Before you read this article, why not watch the movie tutorial instead? To create a custom error...
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default.html, start page
This is a home page provided by HostGator. You may delete it at anytime. Normally, when you...
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Django with fastcgi
Django can be installed on a shared environment if you use FastCGI with it. In your public_html...
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Do you have a manual for our reseller panel?
Go to http://www.cpanel.net/docs/whm/ to view the documentation for Web Host Manager (WHM), which...
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Document Root Changes
We can no longer change the document root for your main (primary) domain. This causes problems...
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Dreamweaver settings
How to publish with Dreamweaver: Open your Dreamweaver and look in the top menus. Click...
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Dreamweaver, WordPress Direct, Excite, XSite publishing
These programs work well for publishing to your primary domain name, but it can be tricky to...
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Edit Reseller DNS Zone Template
As a reseller you are able to update the default DNS zone template that is used when creating a...
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Error Page Codes
What are Error Codes? These numbered error codes are how the server tells website visitors about...
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Fantastico De Luxe WHM Admin
This feature will not work on a reseller account. You will need a dedicated server to have this...
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Fitur Paling Lengkap dan Canggih serta Mudah Digunakan
Cpanel Controlpanel: Mulai dari menambah email account sampai pengaturan MySQL untuk anda...
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GnuPG keys
GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...
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Google Apps tools overview
Google Apps Email Google Apps Email is a free mail service provided by Google. It supports POP3...
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Hidden files
Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...
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How can I get Curl ?
We need to add you to the "get users group". Please contact us. Now how do I use curl ? You...
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How do I backup / restore / move from one cPanel host to another?
How do I move my sites from my old host to you guys? If you just ordered a new hosting plan, you...
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How do I choose what cPanel themes are available to my clients?
You can choose which themes are available to your clients. The instructions below illustrate how...
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How do I create an account?
Before you can create a new account, you must create a package in WHM. Once the package is...
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How do I create and delete a cron job?
Before reading, why not watch the movie tutorial? Cron Jobs run scheduled tasks at specific...
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How do I create and remove an Addon Domain?
Before reading this article, please consider watching our movie tutorial on how to create an...
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How do I deny IP address access?
Do you want to stop someone from visiting your website? This tool will block anyone from a...
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How do I log into the Web Host Manager? (WHM)
To log into your WHM, you can go to any of the following links. Just make sure to customize the...
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How often do you update programs?
We update each program as soon as our server administration team approves it. Often updates are...
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How to change DNS zones (MX, CNAME, and A records)
Shared: You do not have access to make that change. Please contact us , and we will make these...
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How to change permissions (chmod) of a file
Permissions can be very important when it comes to hosting your website. Permissions can allow...
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How to change the password of your cPanel account
There may be times where you would like to change the password of your account. It is recommended...
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How to create blacklists
You may use Spam Assassin to stop (blacklist) someone from emailing you. Here is a video tutorial...
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How to create/edit/delete a file using the File Manager
There may be times when you wish to create, edit, or delete a file or folder in your account. You...
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How to disable anonymous FTP
Anonymous FTP is disabled by default. You will require a Business plan or better and a dedicated...
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How to download a home directory backup
Backups are very important part of maintaining a website. It is important to backup your files on...
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How to enable PHP4, PHP5
PHP 4 is no longer supported. New servers and old servers are upgraded to php5 as the new...
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How to find the correct spelling and path for your files, missing images
When you get a 404 error, check the URL in your browser. This tells you the path and file name...
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How to generate/download a full backup
A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you...
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How to install a script using Fantastico
Fantastico is a great addition to cPanel, which allows users to install the great open source...
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How to limit the icons which appear in cPanel, Feature Manager
The feature manager allows you to disable/enable icons inside of each client's cPanel. Once you...
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How to log into cPanel
If you recently purchased a new account with us, you should type the following information into...
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How to navigate through File Manager
File Manager is an quick and easy way to navigate through you files. Check out our File Manager...
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How to park a domain on an addon domain
cPanel has yet to offer this option although it can be done. In order to park a domain on top of...
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How to Password Protect one file
1) Put your .htpasswd above your root so visitors can't access it /home/cpanelusername/.htpasswd...
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How to redirect a subdomain to another page
You might want your sub domain to redirect to another page. To do this, please do the following:...
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How to remove a script from Fantastico
There may be a time when you would like to remove a script which was installed through Fantastico...
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How to switch hosts without having any down time
Switching to a new host can be a very smooth process or it can be very complicated. Following...
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How to transfer hosting with no down time.
What about my Database? If you are concerned about your databases staying up-to-date, all you...
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How to upload a file using the File Manager
You may want to upload your files directly through cPanel. You can do this through the File...
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How to upload to an Addon or Subdomain
Option 1 In a FTP client enter this information. Host = add on domain name User =...
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How to use WinMTR
Go to http://winmtr.sourceforge.net/winmtr_bin.zip Choose to Open the file when prompted....
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How to view website statistics in cPanel using AWStats
When you have a website online, you may want to check on how many people are coming to your...
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htaccess long lines
Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...
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I accidentally deleted the public_html or www folder.
If you delete the www folder, your site should still load properly. If you delete the...
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I already own a hosting package and want to add a 2nd domain.
Please remember that a Hatchling plan cannot add a second domain for hosting. Even domain aliases...
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I cannot change packages anymore, resources over allocated
When a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...
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I created an Addon Domain, why did it say Subdomain added?
Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore this!...
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I entered some information and then WHM says I left it blank
You are likely using the wrong character set on your computer's keyboard.
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I forgot my password and need a reset.
CPANEL /WHM Check your welcome email for the correct user name and password. If that password is...
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I want to set the folder for my addon domain to something outside of public_html
The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not see...
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Image Manager
The Image Manager allows you to view and modify images in your account. You can change the size...
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Index Manager
Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...
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Internal Server Error help, 500 error
Internal server errors can be caused by a few different things. Please check the Error Logs in...
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Latest Visitors
You will find an icon for this in cPanel, under the Logs section. This function will show the...
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Learn cPanel
These are great resources we hope will help: Learn cPanel cPanel User Manual
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Learn WHM
These are great resources we hope will help: Learn WHM WHM User Manual
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Linux dedicated server, what do I get?
You get Root Shell. This gives you SSH access to all the accounts on your server. You get Root...
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Location of Script Configuration Files
Config file locations. 4Images Gallery /config.php B2 Evolution...
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Manage DNS Zones
You can find this in WHM under DNS Functions. This area is for advanced users only, so please...
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Modify cPanel/WHM News
This feature in WHM will allow a reseller to send a message which will appear on all clients'...
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My IP is different than what I was told.
Please understand that we have 5 different IP addresses for each shared server. This means...
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Perl and Python scripts
These scripts belong in the cgi-bin folder and must have 755 permissions. Perl = .pl Python = .py
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Perl Modules
You can see all of the perl modules supported by entering cPanel and clicking the Perl Modules...
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PHP limits that cannot be changed
PHP has been configured to use the following settings on our shared and reseller servers: safe...
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phpMyAdmin
phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web. Databases...
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PhpMyChat
PHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are a...
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phpSuExec or suPHP
PHPsuExec (pronounced sue-eksek) is a more secure environment for executable files. SuPHP is the...
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Please read before creating a subdomain.
We do have a video tutorial which will show you how to create a subdomain in cPanel. Watch Video...
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Problems with spoof, SPF
Notice: HostGator automatically creates an SPF record for all shared and reseller customers. If...
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Proper MIME types
Mime types tell browsers how to handle specific extensions. For example, the text/html mime type...
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Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.
With your Linux Shared Hosting accounts, you have access to a control panel that contains the...
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public_html folder
The public_html folder is the web root for your primary domain name. This means that public_html...
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Reseller increase client's disk space (aka quota)
To increase your client's disk space, please go to WHM > Account Functions > List Accounts...
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Resource allocation for resellers
We provide resellers with a set amount of disk space and bandwidth. Resellers must allocate these...
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Reverse DNS record, PTR, pointer record.
The reverse DNS record is also known as the PTR record, pointer record, or IP resolvers. A PTR...
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Setup Remote Access Key
A Remote Access Key is used for automatic account creation scripts, external billing software,...
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Shell Commands
The following is a breakdown of the most commonly used commands and the most commonly used...
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Skeleton Directory
In WHM, this page tells you the location of the folder where you can place files for your...
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SSI / server side includes
Server side includes are variables that come from the server. You should rename your html pages...
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Suspending/Unsuspending Accounts
Instead of reading this, you can watch the movie tutorial. You can find this in WHM under...
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symlink files
A symbolic link (also symlink or soft link) is a special type of code that contains a reference...
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uninstall di Fantastico
Menghapus instalan Fantastico, misalnya (Joomla) Jika anda menggunakan fantastico untuk install...
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uninstall Fantastico cara kedua
Jika cara 1 uninstall msih tidak bisa, maka kemungkinan besar anda sudah mendelete file-file...
Dilihat: 14 |
URL redirect methods
Go to cPanel and click Redirects. This is also known as 301 redirect. Search engines, like...
Dilihat: 1 |
Viewing your disk space usage
Watch the video tutorial. Login to cPanel, and under Files, click Disk Space Usage. This page...
Dilihat: 0 |
Want to know how to do something in WHM?
We have movies set up to walk you through almost everything in the WHM. Web Host Manager...
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What are Cron Jobs?
A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...
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What do I put for the cron job Command to Run?
Movie on how to use the Standard cron job option. Command lines. Examples only! Bold sections...
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What happened to the search engine submitter that was in cpanel?
It was removed by cPanel because all search engine submitters are obsolete. The search engines...
Dilihat: 0 |
What is a favicon?
The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also...
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What is a package?
A package is collection of predefined specifications which define what a user or domain may have...
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What is hot linking? How do I enable and disable hotlink protection?
Hot link protection prevents other websites from directly linking to files and pictures on your...
Dilihat: 0 |
What is the path to an addon domain?
The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...
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When will my domain start working? Propagation
If you have a new domain name, you must change the name servers so they point to HostGator. How...
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WHM Contact Email
Just go to WHM, List Accounts. You can update the contact email for each account here. You can...
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WHM Interactive Knowledgebase
The Interactive Knowledgebase enables you to find solutions to many common problems you may...
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WHM Modify Suspended Account Page
This allows you to control what page is displayed when you suspend your own clients. You must go...
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WHM Shopping Cart Reset
This feature will allow you to reset a client's shopping cart if it is not functioning...
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WHM Support Center
You can submit a support request to the cPanel customer service team through the support center....
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Why can't I log into my cPanel, WHM, or webmail?
Most networks have a firewall setup to block access to the ports required for cPanel, WHM, and...
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Why do I see a suspended.page folder?
All reseller accounts are setup with a folder named suspended.page in your public_html directory....
Dilihat: 1 |
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